Network access for PC/mobile devices and software
The Capital Region of Denmark - access for external users
If you need access to the region's data and systems from a location outside the regional network - for example, browser access to email and calendar, Epic, the intranet, Virtual Workspace, and ServiceNow (where you submit cases to the region's IT department, e.g. equipment orders or error reporting) - there are several options, as shown in the table below.
All options require that you are first registered as a Region H user.
Access to specific systems is granted by the department’s CBAS requester, see User registration.
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Primary need |
Primary solution for DTU staff |
Comment |
Link to guide |
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1. |
Regional email and calendar (via web browser) |
Secure external access via Entrust Identity Guard (commonly referred to as ‘SEA’) |
The guide provides an overview of which other systems require SEA access. |
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2. |
Full access to Region H systems and D-drive |
Loan PC provided by a department you collaborate with. |
The best solution if the department uses specialised systems. |
Not applicable |
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3. |
Full access to Region H systems and D-drive if you do not have a loan PC from the regional department |
Virtual PC (VM), where you can access a Region H desktop via your own physical DTU PC. |
Ordered via CIMT Service. Free of charge (for now). |
No guide available |
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4. |
Access to specific clinical systems (approved by CBAS requester) |
Virtual Workspace (VA), also called a ‘thin client’, i.e. not a full desktop experience. |
You must first have SEA access, see item 1. |
Find the guide to Virtual Workspace on the Region’s intranet |
Ad 1 - Quick guide to the Entrust IdentityGuard (SEA) system:
• You must be registered in the region’s systems with a personal username and password.
• You must register in the Entrust IdentityGuard system before you can use it.
Register in the Entrust IdentityGuard system here. You must be connected to the Capital Region of Denmark’s network to complete the registration.
• You need to install an app called Entrust Identity. The app can only be installed on one device – it is recommended to choose a device you use frequently throughout the day. The app works on Windows PCs, Apple iOS, and Android. You will therefore need to have either a mobile phone or a PC with you when logging in to the solution.
• When you log into the Entrust IdentityGuard system, you will be guided through the setup process, including how to download the app. You can use either a personal device or a device owned by the Capital Region of Denmark.
Didn’t find the answer or want to read more?
Then you can read a guide on Secure External Access (SEA) on the region’s intranet.
DTU - access for external users
If you need to connect to the network using a Windows PC that is not managed by DTU, you can download this guide.
Click here for the Danish guide
Access to software not included in the region’s standard package
The region’s software shop includes a range of programmes that have been pre-approved by CIMT.
If the programme that you need is not available in the Software shop, you can create a request for software installation. Please notice that this can take a while.
Find a guide for the software shop on the region's intranet.
Alberte Holm Glob Office for Research, Advice and Innovation ahogl@dtu.dk